FAQ

FAQ’s
Do you take trade-ins?

Yes! We can trade in your existing vehicle, regardless of its age, kms or condition. All you need to do is drop by and we will appraise your car in as little as 15 minutes.

Do your cars come with owner manuals, spare keys and floor mats on every car?

We do have the original Japanese owner’s manual, keys and floor mats for most of our vehicles. Please refer to the pictures and information in the vehicle information listing to see exactly what items come with the vehicle.

The car that I am looking for is not in your inventory, can you find it for me?

Absolutely. We just need a little bit of information about your wish list vehicle. Please go to Contact Us section and submit this information, today.

Does Vehicle Import Centre provide a warranty?

When you buy a used car from us there are no special warranties in addition to the consumer-protection laws that apply that is, the CONSUMER GUARANTEES ACT 1993 and the FAIR TRADING ACT 1987. You can also purchase an extended warranty.

Does Vehicle Import Centre inspect their vehicles before selling them?

Yes, we inspect and road test our vehicles. However, we recommend that you arrange an independent mechanical inspection with Car Inspection Services (0800 500 800), AA (0800 907 788) or VTNZ Wiri (09 268 6500)

How do I apply for financing?

It’s easy. You can drop by Vehicle Import Centre and fill out a finance application or visit our Finance page and apply online.

I am paying cash..Why should I finance?

Vehicles are typically a depreciating asset and it is usually wise to finance items that will depreciate and invest your “hard earned cash” into something that will appreciate. Many of our lenders offer very low and competitive interest rates — making this an easy and cost effective decision, to finance your next vehicle.

I have my own financing. Why should I use Vehicle Import Centre financing sources?

All of our lenders want to compete with each other in order to earn your business, which translates often into lower rates and better terms than you can typically get on your own. Vehicle Import Centre will do all of the work for you so you don’t have to spend half the day at your bank arranging your own financing and you can take your new vehicle as soon as the paperwork is done.

Do you ship to Out of Town customers?

Yes! Please visit our Out of Town Customers page for more information.